Funding is now available to help low-income households that have fallen behind on their utility bills during COVID-19 pandemic. The arrears supplement is available to households who are eligible for the Home Energy Assistance Program (HEAP) and behind in their heating utility bills but do not qualify for the utility assistance offered by NY’s Emergency Rental Assistance Program. One-time payments can be made up to $10,000 through September 2022 or until funding is exhausted. Applications for assistance are available at Monroe County Department of Human Services (MCDHS) – 753-6477, Lifespan – 244-8400 x102 or Catholic Family Center – 238-8620 x13221.
Households must be in active collections or otherwise facing disconnection or termination of services. Applicant must be the utility customer of record. For income eligibility guidelines go to: https://otda.ny.gov/programs/heap/