Homeless Services Network
Stakeholder group for Continuum of Care (CoC), working to address homelessness across Western New York.
About the HSN
The Homeless Services Network (HSN) meets monthly to discuss strategies to help the homeless in the Rochester, NY, region. This group also serves as the community’s stakeholders group for the Continuum of Care. The HSN is open to any interested persons who want to see the social issue of homelessness addressed in a compassionate, direct, and competent manner.
The HSN currently has representation from local government groups, including Monroe County and the City of Rochester, and a multitude of not-for-profit groups. The HSN has formerly homeless persons involved and is also represented by medical and mental health providers, health insurance providers, and community members at large. The HSN is welcoming of all groups and people who have an interest in ending homelessness in our community.
The HSN meets virtually on the third Wednesday of every month from 8:30 – 9:30 a.m. For the link and meeting details, please contact co-chairs Mike Rood (mrood5@naz.edu) or Phyllis Lukenbill (plukenbill@scporoc.org) .
Committees
Steering Committee
| Name | Organization | Phone Number | Email Address | Position | Represents |
|---|---|---|---|---|---|
| Michael Rood | Nazareth College | (585) 395-8453 | mrood5@naz.edu | Co-Chair | Higher Ed Rep |
| Phyllis Lukenbill | Spiritus Christi | (315) 830-9885 | plukenbill@scporoc.org | Co-Chair | |
| Sara Volz-Rogers | Together Now | sara.volz-rogers@togethernowny.org | Secretary | ||
| Abby Brown | East House | abrown@easthouse.org | Treasurer | ||
| Tree Clemonds | PEH | treeclemonds@letsendhomelessness.org | PEH Executive | PEH | |
| Joey Ingram | joeyingram2004@gmail.com | Peer/Consumer Youth Seat | Consumer | ||
| Carol Wheeler | City of Rochester | Carol.Wheeler@cityofrochester.gov | Temporary | City Rep | |
| Amy D’Amico | Community Advocate | msamydamico@gmail.com | MH/SAS | ||
| Becky Efigenio | Family Promise of Greater Rochester | becky@fpgroc.org | Preventative | ||
| Calvin Barnes | PCHO | cbarnes@pcho.org | Consumer | ||
| Charlie Albanese | PCHO | calbanese@pcho.org | PSH | ||
| Chrisandra Mareus | RSCD | chrisandra.mareus@rcsdk12.org | Education | ||
| Gwen Clifton | Safeway Homes | gwen@safewayhomes.org | Transitional Housing | ||
| Jennifer Martinez | DSS | jennifer.martinez@dfa.state.ny.us | County Rep | ||
| John Oster | City of Rochester | John.Oster@CityofRochester.Gov | City Rep | ||
| Kim Martin | CCSI | (585) 613-7606 | kmartin@ccsi.org | Coordinated Entry | |
| Laura Crawford | Soldier On | lcrawford@wesoldieron.org | Veterans | ||
| Mickey Diperna | Special Populations LGBTQIA+ | Mickey.Diperna@ppcwny.org | Special Populations | ||
| Nick Wilbur | SEAC | nick@seacrochester.org | Consumer | ||
| Nicole Tamburello | RPD | Nicole.Tamburello@CityofRochester.Gov | Law Enforcement | ||
| Pam Smith | House of Mercy | pam@houseofmercyrochester.org | Emergency Housing | ||
| Sade McCallan | City of Rochester | sade.mccallan@cityofrochester.gov | Social Justice/Equity | ||
| Stephen Rosa | PCHO | srosa@pcho.org | Consumer | ||
| Tracy Epps | eppstd@gmail.com | Consumer | |||
| Valerie Douglas | CYS | vdouglas@centerforyouth.net | Youth |
Subcommittees & Workgroups
Prevention Subcommittee
The intention of the Prevention Subcommittee is to build collaborative relationships through communication, advocacy, information sharing, education and resources. The goal is to create low cost, sustainable and actionable steps that will serve those in the community with housing and stability.
Contact: Becky Efigenio (becky@fpgroc.org)
Training Subcommittee
The training subcommittee researches possibilities for appropriate training sessions for any and all members of HSN. We then contact leaders in the chosen field to book their availability. We reserve a meeting place and send out emails to all members advising them of the topic, date, and place.
Contact: Phyllis Lukenbill (plukenbill@scporoc.org)
Symposium Committee for HSN
The goal of each Homeless Symposium is to provide skill building opportunities and showcase various resources and services available to providers who continue to address homelessness and housing needs within our community, as well as nationally.
Contact: Josh Sankowski (jsankowski@pathstone.org)
Community Planning & Championing
A group of members working together to influence local, state and federal policy as it relates to the issues of homelessness in our community.
Contact: Mike Rood (mrood5@naz.edu)
Chronic Homeless Workgroup
Contact: Nick Coulter (ncoulter@pcho.org), Rebecca Miglioratti (rebecca.miglioratti@dfa.state.ny.us)
Member Organizations
| Organization Name |
|---|
| 211 Lifeline |
| 5 Star Community Housing |
| A Meal and More |
| Action for a Better Community |
| Adapt Rochester, Inc |
| Alzheimer’s Association |
| Asbury Storehouse |
| Baden Steet Settlement House |
| Bethany House |
| C4SH-Coalition 4 Safe Housing |
| Cameron Community |
| CAP (Children Awaiting Parents) |
| Catholic Charities Family and Community Services |
| Cayuga Center |
| Coordinated Care Services Inc. |
| Center for Community Alternatives |
| Center for Employment Opportunities |
| Christa Construction |
| Compeer Rochester |
| Town of Greece |
| City of Rochester |
| Consumer Credit Counseling Services |
| County Legislator |
| Deaf Refugee Advocacy |
| Delphi Rise |
| Department of Veteran’s Affairs |
| DePaul |
| Department of Social Services |
| Dimitri House |
| Eagle Star Housing |
| East House |
| Empire Justice Center |
| Episcopal Home |
| Esther Project |
| Excellus |
| Family Promise of Greater Rochester |
| Fatha Torch |
| Father Tracy Advocacy Center |
| Fidelis Care |
| First Baptist Church of Rochester |
| First Universalist Church |
| Finger Lakes Area Counseling & Recovery Agency |
| Finger Lakes Performing Provider System, Inc. |
| Foodlink |
| Front Door NY |
| Gates Presbyterian Church |
| Goodwill of the Finger Lakes |
| Grace House |
| Greater Harvest Church |
| Greece Central School District |
| Health Reach |
| Healthy Moms |
| Heart of God |
| Helio Health |
| HELP Development Corp. |
| Hillside |
| His Branches |
| Home Leasing |
| Homeless Alliance of WNY |
| Homeless Outreach Team of Rochester and First Universalist Church of Rochester |
| Homes for the Homeless |
| Hope Dealers |
| Hope House |
| Hope Ministries |
| House of Mercy |
| Housing Advocacy Services |
| Huther Doyle |
| IBERO |
| Imperishable Ministries of Western NY |
| Irondequoit Community Cupboard, Inc |
| It’s Our Place |
| Jewish Sr Living |
| Jewish Family Services Rochester |
| Jordan Health |
| Lake United Methodist Church |
| Law NY |
| Legal Aid Society |
| Liberty Resources |
| Lifetime Assistance |
| MC Collaborative |
| MC Dept of Health |
| MC Mental Health |
| MCC Homeless Liaison |
| MCOMH – SPOA facilitator |
| Mental Health Association |
| MHA |
| Monroe County |
| Monroe County Office of Mental Health |
| Monroe County Planning Dev |
| Nazareth University |
| Neighbor Works |
| New Pride Agenda WNY Chapter |
| Norris Clinic |
| NYS Assembly |
| Office of the New York State Attorney General |
| Open Door Mission |
| PathStone |
| Person Centered Housing Options |
| Person Centered Recovery Services LLC |
| Person Centered Services |
| Person In Crisis Team City of Rochester |
| Planned Parenthood CWNY |
| Preserving Management |
| Providence Housing |
| RawNY |
| REACH Advocacy, Inc |
| Recovery Houses of Rochester |
| Recovery Now |
| RKKS Counseling |
| Rochester-Monroe Anti-Poverty Initiative (RMAPI) |
| Roc Sexual Reproductive Justice Task Force |
| Rochester City School District |
| Rochester Cornerstone Group |
| Rochester Grants Pass Resistance |
| Rochester Housing Authority |
| Rochester Public Library |
| Rochester Regional Health |
| Rochester Tenant Union |
| ROCovery Fitness, Inc |
| Rosey Property Management, Inc |
| Regional Transit Services |
| Spectrum Health & Human Services WNY |
| Sisters of Saint Joseph |
| SNUG Street Outreach Program for Gun Violence Prevention |
| Solace Haven |
| Soldier On |
| South East Area Coalition |
| Spiritus Christi Prison Outreach Inc |
| St. Josephs Neighborhood Center |
| St. Josephs Church |
| St. Mary’s Medical Campus |
| St. Peter’s Kitchen |
| Student Interns |
| Substance and Addiction Intervention Services for the Deaf (SAISD) |
| Survivor Advocacy Center of the Finger Lakes |
| Southwest Area Neighborhood at Montgomery Center |
| Tenants Union |
| The Center for Youth |
| The Housing Council at Pathstone |
| The Salvation Army |
| Third Presbyterian Church |
| Together Now |
| Total Life Changes |
| Town of Greece |
| Town of Irondequoit |
| Trillium health |
| United Way |
| University of Rochester Medical Center |
| Urban League |
| Veterans Administration |
| Veterans Outreach Center |
| Victorious Living Housing |
| Villa of Hope |
| Volunteers of America |
| Wake Em Up Ministry |
| Willow Domestic Violence Center |
| Wilson Commencement Park |
| YWCA |
Membership
The HSN Perks Program offers enhanced benefits to you, including SHNNY updates, access to grant opportunities, Advocacy messaging and support, local and state housing expertise, low-cost or free training and capacity building, as well as an opportunity to offer scholarships to individuals who are unable to pay for the homeless symposium.
The HSN Perks fee is $20/year per individual. Your inability to pay should not be a barrier to your participation. Please note on the form that you need a membership fee waiver.
Please complete the form below and make a payment using one of the two options or note on the form you need a membership waiver.
Forms can be emailed to abrown@easthouse.org or mailed to:
HSN
277 Alexander Street, Suite 208-210
Rochester, NY 14607
HSN Perks/Networking Online Form
Meeting Minutes and Related Materials
Check-in Meetings
Check-in Meetings
Homeless Symposium
Join us for the 2026 HSN Symposium, the morning of Friday June 25th at Nazareth University. The keynote address will be provided by Craig Johnson, followed by two rounds of workshops. Light refreshments provided.
Date: Friday, June 26th, 2026
Time: 8:15 AM – 12:30 PM
Location: Nazareth University, Shults Building
Address: 4245 East Avenue, Rochester, NY
Parking: Visitor Lots F, G, and H
Agenda
8:30: Introduction and Welcome (with light refreshments)
9:00 – 10:00: Keynote
- Self-Care In An Environment of Shrinking Resource –Craig Johnson
10:15 – 11:15: Workshops Round 1
- Homelessness and Sexual Abuse – Mickey DiPerna
- Overdoes Prevention Centers – Bringing Harm Reduction to Rochester – Nick Wilbur
- Understanding Social Disparity and the Client Situation – Nicole Gibbons
11:30 – 12:30: Workshops Round 2
- Navigating the HUD Funding Opportunity Process – Tree Clemonds
- How New SNAP Work Requirements Affect Vulnerable Populations – Sara Volz-Rogers & Denise Read
- Front Door NY: Housing Conflicts Do Not Have To End in Eviction – Kathrine Thompson & Sarah Greive
Register
Reserve your spot for you and your organization. Please direct any questions to Phyllis Lukenbill (plukenbill@scporoc.org).