If you are hurt or in imminent danger, please call 911
Homeless Support
Hotlines and resources for those who need housing assistance.
For Those Seeking Shelter
Monroe County Department of Human Services
691 St. Paul Street
8:00 AM – 3:00 PM
(585) 753-6044
DHS After Hours Information Line
After 3:00 PM, and on weekends and holidays
(585) 442-1742 or 211
My Wayfinder
For Victims of Domestic Violence
Willow Center is a New York State certified domestic violence service provider serving Monroe County. Call their hotlines below or visit their website if you are in need of emergency or non-emergency services.
24-Hour Hotline (Call or Text)
24-Hour TTY
For Youth and Young Adults
National 24-Hour Center for Youth Crisis Hotline
Rochester Center for Youth 24-Hour Hotline