US Housing and Urban Development (HUD) requires all Continuums of Care (CoCs) to collect homeless data in a centralized database to provide an unduplicated number of homeless persons throughout the CoC and to collect relevant data on homeless populations that support planning activities, measure performance and track the demographics and service needs of homeless populations. The HMIS Lead Agency is the Rochester/Monroe County Homeless CoC. The CoC selected Service Point, a web-based software, in 2004 and contracts directly with the vendor Mediware for software licenses, security, and support.
All programs that receive CoC, Emergency Solutions Grant (ESG), or Runaway Homeless Youth (RHY) funding are required to submit client and program-level data into HMIS. The CoC strongly encourages other homeless providers not to receive these types of funding from participating. Without their data, it is more difficult to get a complete homeless count and to ensure that all homeless persons can access housing and services.
All programs participating in HMIS are now currently sharing basic data elements that will support full implementation of the Coordinated Entry system, improve the efficiency of providers by reducing the amount of time spent on data entry, and, most importantly will, reduce the number of times that homeless persons will need to repeat their story.
If you have questions or want further information about HMIS, please contact Carolyn Keyser at Ckeyser@letsendhomelessness.org
Documents and Forms
- ROI-HMIS (4-08-2026) Plus Addendum
- HMIS Client Data Collection Form Update or Annual
- HMIS Client Data Collection Form Exit FY2026
- HMIS Client Data Collection Form Intake Head of Household or Adult FY2026
- HMIS Client Data Collection Form Intake Child FY2026
- HMIS Client Data Collection Form Update or Annual Spanish FY2026– Spanish Version
- HMIS Client Data Collection Form Exit FY2026 – Spanish Version
- HMIS Client Data Collection Form FY2026 – Head of Household or Adults – Spanish Version
- HMIS Client Data Collection Intake Form FY2026 – Child – Spanish Version
- 2026 HMIS Data Standards Changes Overview
- FY26 HMIS User -License Request or Modification 4-8-2026
- HMIS Request for Removal of User Access.pdf
- New User Policy Code of Ethics 3-27-2025
- HMIS Policy and Procedures Manual -Ratified by the PEH-CoC Board of Directors February 8th, 2022
- AGENCY PARTICIPATION AGREEMENT -REVISED 5-3-18
- HMIS Provider Site Profile updated
- 101 OF CHANGES FOR HUD VERIFICATIONS 2.2.22
- How to run Reports ART in SAP Bussiness objects.APR.CAPER or Data Quality Report and what to look for 10.15.22
- ROI HMIS Spanish 6.17.21

WellSky Community Services for Rochester/Monroe County Homeless CoC – HMIS
WellSky Community Services for Rochester/Monroe County CoC – HMIS Training Site